Reviews — what Bradley County neighbors say about their moves

Nathan W. Stuart Heights · 3-bed house

Stuart Heights to a house in McDonald. Marcus and two guys showed up at 8am sharp, had the 26-ft loaded by noon. Flat-rate was $1,580 and that is exactly what the invoice said. No fuel surcharge, no mileage add-on, nothing extra. This is how it should work everywhere.

Jessica M. Charleston · 2-bed apartment

Moved from a 2-BR in the Paul Huff corridor to a house in Charleston. Travis booked the freight elevator at the old apartment for us. Three movers, done by 1pm. $920 flat. Krista even followed up the next day to make sure everything arrived OK.

Kyle D. Wildwood Lake · lake cottage

Wildwood lakefront cottage, narrow lane, 150-foot carry to the truck. Marcus brought the straight truck and planned around the dock. Only knock: they had to reschedule once due to rain softening the shoulder. But the flat-rate held and they got it done the following Wednesday.

Amanda T. Hopewell · long-distance to Chattanooga

Cleveland to Chattanooga, 3-BR house to a townhouse in Hixson. Derek drove, two movers on each end. Flat-rate quote from Jenna was $2,100 and that is what we paid. Delivery was same-day, arrived by 3pm. Would use again without hesitation.

Marcus J. South Cleveland · piano + 2-bed

Had an upright piano plus a 2-BR apartment. Wes came out personally to look at the piano situation before quoting. Crew brought the piano board and straps. Not a scratch on the piano or the doorframes. $1,350 flat. Worth every dollar.

Holly C. Stuart Heights · 3-bed house

Wes gave us a flat-rate quote in writing the same day we called. Stuart Heights to Bradley was $1,650 — exactly what showed up on the invoice. Crew arrived in their 26-ft truck on time Saturday, two guys + Marcus running the job. No Saturday surcharge surprise.

Wayne B. Charleston · 2-bed apartment

Honest folks. They told us straight up Saturdays in August would run 25% more and asked if we could flex to a Wednesday. We could, and saved about $300. Crew was in and out of our Charleston apartment in 3 hours flat.

Brittany M. Hopewell · 4-bed house

We had a 4-BR in Hopewell with a barn full of stuff to move. Jenna walked me through the line items in the quote — no hidden fuel surcharge buried as "travel time fee." Three movers + Marcus, two trucks, one day. They wrapped the antique armoire so well we almost felt bad unwrapping it.

Curtis H. McDonald · long-distance to Nashville

Long-distance Cleveland to Nashville with a 2-BR — Derek drove the interstate run. Quote held at delivery, no rebill. Knocked one star because the truck arrived about 4 hours later than the window, but Travis kept us updated the whole way and the load was perfect.

Stephanie R. Wildwood Lake · piano + 2-bed

We needed a baby grand moved off our lake cottage in Wildwood — long carry from the road, narrow doorway. Wes came out to look at the access before quoting. Marcus's crew brought the piano dolly and pads. Made it through without a scratch on the piano OR the floor.

Jamal P. South Cleveland · studio + storage

Studio downsize plus 30 days of storage between leases. Wes included SIT (storage in transit) in the flat-rate quote — saved me probably $200 vs. paying a separate self-storage facility. Delivered the second leg the day my new lease started, no re-handle fees.

Megan L. Ocoee · senior downsizing

Two-bedroom apartment in the Paul Huff corridor, third floor with the freight elevator. Travis booked the elevator slot for us the week before, so we weren't fighting other tenants on move day. Three movers, 4.5 hours, $980 flat. Wouldn't move with anyone else now.

Joel T. Benton · 3-bed to Atlanta

I tip movers, but the crew here turned mine down — said it was already built into Wes's wages. Different. Marcus's team handled my 3-BR in Stuart Heights without a scratch on the walls, and they padded the bannister on the new house before they brought the first piece in.

Tasha W. Stuart Heights · apartment local

Apartment-to-apartment inside Stuart Heights. Crew tracked dirt on the landing during the first carry, noticed before I did and cleaned it immediately. Took off one star because the padding on my headboard came loose in transit — small thing, but I'm fussy. Travis followed up the next day asking how it went, which most movers don't bother with.

Cody R. McDonald · 1-BR to Charleston

Quick 1-BR move from McDonald to a place in Charleston. Two movers, 90 minutes loading + 40 unloading, $480 written quote — exactly what we paid. Wes answered the phone himself when I called for a Saturday slot.

Lauren K. Charleston · 3-bed house

3-BR Charleston move, Old Fort Cass area. Long gravel driveway and low oak branches over the lane. Marcus brought the 26-ft straight (not a tractor — Wes had looked at the access) and parked at the end of the drive. They just dollied everything in. Pros.

Garrett P. Calhoun · same-day apartment

Cleveland to Knoxville, 2-BR house. Wes flagged that Knoxville traffic on Friday afternoon adds an hour, so we did Thursday instead. Derek's interstate crew handled it solo — single truck, no warehouse transfer. Flat-rate held to the dollar.

Andrea S. Hopewell · full pack + 4-bed

Paid for the full-pack add-on because there was no way I was wrapping 40 years of china myself. Crew brought their own boxes, paper, and tape. Packed the whole house in one day, loaded the next, delivered the third. Nothing broken in the unpack.

Michael D. South Cleveland · long-distance to Asheville

Cleveland TN to Asheville NC — crosses the I-40 mountain section. Wes specifically had Derek take the smaller truck with chains in case of weather. Made it without a hitch. The line-item breakdown on the BOL matched the quote exactly.

Caroline V. Decatur · 2-bed condo

Decatur TN to a condo back in Cleveland — about 30 mi. Quick local job, the crew was fine, no surprises. One ding: I had to chase down a receipt for corporate-relo reimbursement and it took a couple emails. Would've been nice if that was automatic.

Brandon F. Spring Place · 3-bed to Birmingham

Three-state crossing Spring Place GA → Birmingham AL. Wes had me check his USDOT and MC numbers on FMCSA SAFER before we booked — clean record. Smooth interstate. Single truck, no warehouse transfer, BOL held to the dollar.

Renee A. McDonald · senior assisted-living

Helped my father-in-law move from his McDonald home to a senior community in Chattanooga. Marcus's crew was kind, slow when he wanted them slow, didn't push back when he changed his mind on what was going where. Honestly the kindest service experience we've had as a family this year.

Derrick S. Wildwood Lake · house + piano

Wildwood lake-loop home with my mother's upright piano — narrow back doorway and a dock between the truck and the deck. Marcus's crew planned an alternate path around the dock and pulled it off. Flat-rate held even though they were there an extra 90 minutes.

Maria G. Ocoee · 1-bed apartment

1-BR Ocoee to a place in Bradley, super small move. Two movers, 90 minutes, $480 flat — done. Used the leftover Saturday for unpacking instead of moving. Would absolutely use Bradley County Movers again.

Patrick O. Benton · long-distance to Huntsville

Benton TN down to Huntsville AL, mostly two-lane state-route miles after Chattanooga. Crew was solid, but the delivery window was a 3-day spread which felt long for a 140-mi job. Knocked a star. Pricing held though, and the BOL matched the quote dollar-for-dollar.

Kayla H. Stuart Heights · 2-bed apartment

Senior downsize from a 4-BR Charleston home into a 2-BR apartment in Cleveland. Crew helped Mom decide what to keep and what to donate. Took two trips instead of one because we underestimated the volume — Wes had warned us and adjusted the quote on the spot, no surprise rebill.

Aaron L. Etowah · 3-bed house

Bought a 3-BR in Etowah, sold the place in Athens. Crew did both ends in one day — load the old, drive, unload the new. Flat-rate of $1,950 — under the high end of the band Jenna had told me to expect. Honest pricing.

Vanessa T. Charleston · storage + 2-bed

Apartment + full pack add-on, Paul Huff corridor. Crew brought all materials, packed in a day, loaded next morning, delivered to Cleveland same afternoon. Five boxes labeled wrong, but everything intact. Honest pricing, on-time crew, clean work.

Trevor M. South Cleveland · apartment local

Apartment move went fine, flat-rate held. Knocked two stars because the crew arrived 45 minutes late and one mover scuffed the hallway wall at the old place. Wes called back same day when I reported it, offered to send someone to patch. Fair resolution but I shouldn't have had to chase it.