How to reach us
Phone: (423) 555-0148
Email: [email protected]
Address: 1009 Keith Street NW, Suite 4, Cleveland, TN 37311
Hours: Mon-Fri 7a-7p, Sat 8a-4p, Sun closed
The fastest way to start: submit the free quote form (about 60 seconds), and Krista will call you back during the next business window. If you’d rather call first, the line goes straight to a real person — no phone tree, no offshore call center.
Who picks up?
- Krista Hamilton — Customer Intake — Mon-Fri 7a-3p, Sat 8a-4p. First voice you’ll hear; takes the basic intake and screens the request before it hits the crew schedule.
- Travis Bowers — Move Coordinator — Mon-Fri 9a-7p. Handles scheduling, COIs, freight elevator coordination, post-quote follow-up.
- Jenna Stiles — Quote Specialist — Mon-Fri 9a-6p. Compares the written flat-rate quote line-by-line when you have them in hand.
- Wes Tipton — Owner — reachable for escalation; reviews every crew assignment on every schedule personally.
What to have ready for the call
Not strictly required, but a quote moves faster when we know:
- From-ZIP, to-ZIP
- Rough date (firm date is better; flexible is fine)
- Approximate home size (studio, 1-BR, 2-BR house, 3-BR house, etc.)
- Any specialty items (piano, gun safe, antiques)
- If you’re in an apartment: complex name (we already know access constraints for most Bradley County complexes)
- Whether you need full-pack or just transport
What we will and won’t do on the call
Will: walk you through our crew schedule, surface relevant access constraints for your specific addresses, explain line items on the quotes that come back, recommend dates that get you better pricing if your timeline is flexible.
Won’t: push you toward the most expensive slot; pressure you to book on the call; share your number with crew that aren’t on the schedule; charge you anything for the moving company. Ever.
Service area
Our crew serves moves originating in or destined for Bradley County, TN (Cleveland, Charleston, Hopewell, McDonald, Stuart Heights, South Cleveland, Wildwood Lake), surrounding Polk County (Ocoee, Benton), McMinn County (Etowah, Calhoun, Athens), Meigs County (Decatur), and just over the state line in Murray County GA (Spring Place). Long-distance from Cleveland TN to anywhere in the Southeast and beyond — see long-distance routes.